Information We Collect

When you use darionvelq's services, we collect different types of information to help you manage your financial data effectively. Here's what we gather and why:

Information You Provide Directly

• Account details including your name, email address, and phone number when you register
• Financial data you upload or connect, such as transaction records and budget information
• Communication records when you contact our support team or participate in surveys
• Payment information when you subscribe to premium features

Information We Collect Automatically

• Device information including IP address, browser type, and operating system
• Usage patterns showing how you interact with our analysis tools
• Session data including timestamps and feature usage frequency
• Performance metrics to help us improve service reliability

How We Use Your Information

The data we collect serves specific purposes related to providing and improving our budget analysis services. We're selective about what we do with your information.

We occasionally send updates about new features or changes to our service. You can opt out of these communications anytime through your account settings, though we'll still need to send essential service notifications.

Data Storage and Security

Your financial information is stored on secure servers located in Australia, with encrypted backups in Sydney-based data centers. We use industry-standard security measures, but no system is completely foolproof.

Security Measures We Implement

• End-to-end encryption for all financial data transmission
• Regular security audits conducted by independent third parties
• Multi-factor authentication options for account access
• Automated monitoring for suspicious activity patterns
• Staff training on data protection and privacy practices
• Restricted access protocols limiting who can view sensitive information

We keep your data for as long as your account remains active. When you close your account, we retain certain information for seven years to comply with Australian financial record-keeping requirements, then securely delete it.

Sharing Your Information

We share your data only when necessary to provide our services or when required by law. Here's who might see your information and why:

Service Providers

We work with third-party companies that help us run our platform. These include cloud hosting providers, payment processors, and email service providers. They can only access data needed for their specific function and are contractually bound to protect it.

Financial Institutions

If you connect your bank accounts to darionvelq, we use secure banking APIs to retrieve your transaction data. This connection is read-only and we cannot initiate transactions or transfers on your behalf.

Legal Requirements

We may disclose information when required by Australian law, court order, or regulatory authority. This includes compliance with the Privacy Act 1988, Australian Securities and Investments Commission regulations, and tax reporting obligations.

We don't share aggregated, anonymized usage statistics with research partners to improve financial literacy tools. This data never includes personally identifiable information.

Your Privacy Rights

Under the Australian Privacy Act and Privacy Principles, you have specific rights regarding your personal information. Here's what you can do:

To exercise any of these rights, email us at contact@darionvelq.com with your request. We'll verify your identity and respond within 30 days. There's no fee for most requests, though we may charge reasonable costs for excessive or repetitive requests.

Cookies and Tracking

We use cookies and similar technologies to make darionvelq work properly and to understand how people use our platform. You can control most cookies through your browser settings.

Types of Cookies We Use

• Essential cookies that keep you logged in and remember your preferences
• Analytics cookies that show us which features get used most often
• Performance cookies that help us identify and fix technical issues

We don't use advertising cookies or tracking pixels. Third-party cookies from integrated services (like payment processors) are governed by their respective privacy policies.

International Data Transfers

Your data is primarily stored and processed within Australia. In some cases, our service providers may process data in other countries with adequate data protection standards.

When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses or equivalent protection mechanisms.

Children's Privacy

darionvelq is not intended for individuals under 18 years of age. We don't knowingly collect personal information from minors. If you're a parent or guardian and believe your child has provided us with information, contact us immediately and we'll delete it.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and display a notice on the platform.

The "Effective Date" at the top shows when this version came into effect. Continued use of darionvelq after changes means you accept the updated terms.

Previous versions of this policy are archived and available upon request.

Complaints and Disputes

If you're concerned about how we've handled your personal information, please contact us first. We'll investigate and respond within 30 days.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au or call 1300 363 992.